ALI, M.; KAZI, A.; RIZVI, S. A.; GHAFOOR, H. HOW DO OPERATIONAL DISRUPTION AND RESILIENCY IMPACT A FIRM’S OPERATIONAL EFFICIENCY AND COMPETITIVE ADVANTAGE? PAKISTAN CASE. Journal of Business Administration and Management Sciences (JOBAMS), v. 4, n. 2, p. 56-75, 1 jul. 2022.