Journal of Business Administration and Management Sciences (JOBAMS)

360-Degree Performance Appraisal: A Key Driver of Employee Motivation and Engagement

2025-04-22T13:11:38+00:00

Research investigates how 360-degree performance appraisal affects employee motivation together with employee engagement. The research used quantitative analysis to obtain data by distributing an online questionnaire to 105 participants from different private-sector organizations. Statistical analysis produced three components which evaluated the relationship between multi-source feedback and vital behavioral outcomes through reliability and correlation and regression methods. The research shows that using performance appraisals from multiple directions creates better assessments of employee work that additionally leads to higher motivational levels and greater employee engagement. Organizational goals received greater commitment and loyalty from employees who received feedback from their supervisors and both their peers and subordinates because self-awareness and accountability combined with validation increased. The evaluation techniques found their strongest impact within hierarchical systems outside the Western world particularly in Pakistan thus indicating that 360-degree assessment methods boost both performance and employee engagement. The results from this research contribute fundamental knowledge for performance evaluation enhancement which leads to improved employee satisfaction together with organizational productivity ascendance.

Identifying the School Teachers' Work-Life Balance Association with Workplace Well-Being through the Mediation of Perceived Control and Work-Life Balance Supportive Culture

2025-04-22T13:11:38+00:00

This study embarked with a key objective of identifying the school teachers' work-life balance association with workplace well-being. Considering the significance, role and bridge of perceived control and work-life balance supportive culture in establishing work-life balance and workplace well-being, both the variables were incorporated as mediating variables. The study data was collected from the school teachers who provided 452 responses. Data was collected through the convenience sampling method from the public and private schools. The collected data was analyzed through IBM-SPSS, by fulfilling the basic statistical requirements and confirming the non-availability of the common method bias. The tested hypotheses provided statistically significant results for the positive association of perceived control in maintaining work-life balance. An equally positive statistically significant association for the prediction of workplace well-being through work-life balance through the mediation of perceived control and work-life balance supportive culture was obtained. The study was concluded with the study limitations, future research areas and implications for practice.

Analysing the Impact of Bus Rapid Transit (BRT) People Bus Services on The Quality of Life of Urban Labour: A Case Study of Karachi

2025-04-22T13:11:38+00:00

The study aimed at to analysing the impact of Bus Rapid Transit (BRT) people bus services on the quality of life of urban labour in Karachi. Using the primary quantitative data, it is found that the there is a strong correlation of the factor of accessibility, effectiveness and reliability and energy efficiency with the quality of the life of urban labour in Karachi. BRT runs on the main roads of the city thus there are no such accessibility issues. It is cheap and comfortable, having the facility of AC. BRT can further improve if it extends its routes for accessibility of people and a separate route must be run for BRT so that its functioning does not get affected.

Impact of Training on Affective Commitment with Moderating Role of Goal Orientation

2025-04-22T13:11:38+00:00

Staff members who are goal-oriented, well-trained, and skilled tend to have a favorable outlook on their workplace, which in turn encourages them to stay with the company for a long time. Finding out what makes workers more emotionally invested is crucial. In addition to looking at how training affects affective commitment, this study aims to determine how goal orientation moderates the training-commitment link. Primary sources of data were used in the investigation. This study employed a cross-sectional design. The 279 teachers from primary schools that were polled were given an adjusted questionnaire. These educators hail from several public elementary schools in the Peshawar district and teach in (BPS-12, 14 & 15). The statistical software SPSS version 25 is used for data analyses. According to the results, there is a positive and statistically significant correlation between training and affective commitment, with goal orientation serving as a key moderator of this relationship. Consequently, a different institution, such as a hotel business, public or private hospital, or financial institution, should be studied to determine if the outcomes are comparable in order to obtain more thorough and effective results. Secondly, because female government schools have not been included in this survey, it would be beneficial to perform a separate study on female government schools and compile the results. Finally, it would be beneficial to conduct additional research into the elements that impact the connection between training and commitment in order to draw more accurate conclusions. Fourthly, employees who are goal-oriented should receive training that is up-todate in order to provide them with more opportunities to learn and to tie their advancement to their training. Finally, this study should be redone with a higher sample size to acquire better results because the sample size of 279 was too little due to time constraints.

The Effect of Social Media Marketing and Corporate Social Responsibility on Customer Retention: The Mediating Role of Perceived Value

2025-04-22T13:11:38+00:00

This purpose of this study is to investigate the impact of corporate social responsibility and social media marketing on perceived value. It also examines the impact of perceived value on customer retention. Additionally, it investigates the role that perceived value plays as a mediator between the independent variables and customer retention. This research used a quantitative methodology. Respondents were recruited using a convenience sampling strategy. Data was gathered from 290 participants using an online survey. The data analysis and testing of research hypotheses were conducted using SPSS and AMOS. This research used relationship marketing theory and social exchange theory. The study showed that social media marketing and corporate social responsibility have a favorable impact on perceived value. It was also determined that perceived value positively influences customer retention. Furthermore, perceived value partially mediates the effect of social media marketing on customer retention. Similarly, perceived value partially mediates the effect of corporate social responsibility on customer retention. This paper assists organizations in comprehending the interconnections between perceived value, customer retention, corporate social responsibility, and social media marketing in the retail sector of Pakistan. The outcomes of this research provide the Pakistani retailing industry with useful information for creating branding and marketing strategies to promote the retail business. This study has shown how important social media marketing, corporate social responsibility, perceived value, and customer retention are, which could help make the necessary plans for the retailing industry to grow. Moreover, this study is exceptional since it investigates customer retention in a novel context.