Antecedents and Consequences of Employee Engagement: Evidence from Banking & Telecommunication Sector of Pakistan

Abstract

The study explores the antecedents and consequences of Employee Engagement in the telecommunication and banking sector of Pakistan. With a qualitative approach, 14 interviews were taken with purposive sampling, and with data saturation, the data was analyzed with thematic analysis. The findings suggest that employees be motivated towards the salary and allowances, however, the employer branding and brand name of the companies, and the office environment creates more engagement with work. It was also suggested that engagement creates a pathway for happiness and commitment for employees.